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| Info Page / Frequently Asked
Questions |
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| No-Risk
Guarantee |
| How
do I download your Weekly Free Sound Effects? |
| How
do I buy a sound effect here? |
| How
do I download a sound that I purchased? |
| I
downloaded a sound, but it doesn't work
/ doesn't play! |
| License
Terms for use of purchased sounds |
| Privacy
statement |
| Customer
testimonials (Unsolicited) |
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| No-Risk
Guarantee |
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| We want our customers
to feel 100% comfortable buying sound-fx
from our site, so within 30 days we
will re-credit your account for any
sound that you don't end up using.
If you can't successfully import the
sound into your project, if you are
unable to successfully download your
sound, or if you - for any reason
- simply don't end up using the sound
you purchased, please contact us within
30 days and let us know. We will re-credit
your 1soundfx.com account for your
purchase, The credits will then be
available in your 1soundfx.com account
for future purchases. If you haven't
used any of your payment, we can also
refund your money. |
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| How
do I download your Weekly Free Sound
Effects? |
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| A: Access to the
weekly Free Sound Effects are provided
from within your user account. Create
a free user account with us, log in,
and you will see "Free Sounds" as
one of the options in your user area.
5 new free sounds are made available
each week. |
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| How
do I buy a sound effect here? |
A: First,
create a free User Account.
Then, from within your User
area, buy some Credits from
us. The more Credits you buy,
the cheaper they are:Unlike
on some other sites, your
Credits here never
expire. Once you've bought
your credits, they are yours
for life.
Once you've
bought some Credits, you may
use these credits to buy sounds.
If you see a sound listed
at a price of 2.99, that means
it costs 2.99 Credits, not
dollars.
If you don't
end up using the sound in
your project, let us know
within 30 days and we will
re-credit your Credits so
they are available to you
for a future purchase (See
No-Risk Guarantee
above). |
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Credits |
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Cost |
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3
Credits |
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$3.00 |
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5
Credits |
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$5.00 |
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10
Credits |
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$9.00 |
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20
Credits |
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$18.00 |
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50
Credits |
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$45.00 |
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100
Credits |
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$85.00 |
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200
Credits |
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$165.00 |
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500
Credits |
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$399.00 |
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1000
Credits |
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$699.00 |
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| How
do I download a sound that I purchased? |
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| Purchased sound
files are available for you to download
instantly after purchase.
There is no waiting time, and you
do not need to receive any email from
us. After purchase, go to "My
Account" and from there click
on "My
Downloads". There you will
find your purchased files, ready to
download. Our site also sends out
an automated email to you with instructions
on how to download. |
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| I
downloaded a sound, but it doesn't
work / doesn't play. (24-bit / 16-bit
audio) |
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If some sounds
work okay for you, but other sounds
don't work, don't play, or won't
import into your application --
then it's probably because those
sounds that work ok are in 16-bit
resolution, whereas those sounds
that don't work for you are in 24-bit
resolution.
24-bit sound files are in a higher
sound quality, recorded and created
to a higher technical standard than
the "old fashioned", CD-quality,
16-bit sounds. On our site, most
sounds that were created before
2007 are sold in 16-bit format,
but sounds that were created from
about 2007 onwards were recorded
and mastered in 24-bit audio. Because
of the higher bit-rate, they sound
better. They have more depth and
clarity than the trusty old 16-bit
format.
The vast majority of programs can
now play and import 24-bit audio
files just fine. But a few programs
are still unable to handle 24-bit
files. For example, iTunes and QuickTime
player can play a 24-bit audio file
just fine, but Windows Media Player
cannot. And whereas Sony Vegas Studio
can use 24-bit audio files just
fine, Pinnacle Studio cannot.
If you have purchased a sound file
from us in 24-bit audio and you
need to "downgrade" the
sound to 16-bit so that it will
work better, you can download a
free audio conversion program called
SRCDrop from here:
http://www.rarewares.org/others.php#srcdrop.
Download, unpack and run the program.
You'll see a little window with
a sound wave displayed in it. Right-click
in this window and choose "SRC
resampling options" and you'll
see a window with various settings.
Set "Output BitWitdth"
to "16-bit PCM", and click
Accept. Now, just drag and drop
any 24-bit sound files into this
little window, and they will quickly
be converted to 16-bit. There are
also other options such as converting
from 48000 Hz frequency to 44100
Hz, and various options for automatically
adding things to the filename etc. |
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| License
Terms for use of purchased sounds |
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- After licensing a sound file
from this website, you may use
this sound file within your own
project; such as a video, film,
video game, multimedia presentation,
slideshow, website, Flash animation,
info-kiosk, and other audio-visual
projects.
- You may not re-distribute the
sounds by themselves. You may
not post the sounds for download
from a website, FTP site or similar.
- You may make a backup copy of
the sounds for your own use and
for use within your company. You
may however not copy, lend, hire,
or re-sell the sounds to any other
person or company.
- You may change the sounds as
you wish by processing them, layering
them, mixing, cutting, chopping,
warping, morphing, and so on,
and use the resulting sound in
your projects. You may however
not re-sell or license out the
resulting sound files, because
they are based on our raw material
and as such, they are partly ours.
- The ownership of the sounds
remain with the original copyright
owners, even after you buy them.
You are really Licensing the sounds,
not buying them. You are obtaining
a License to use the sounds, as
much as you want, in as many different
projects as you want, forever.
The license lasts in Perpetuity,
which in plain language means
forever.
- Disclaimer of consequential
damages:
1SoundFX.com are under no
circumstances liable for any
damages, consequential or incidental,
arising out of the use of the
audio or inability to use the
audio including without limitation,
computer failure, work stoppage
or any other damages, even if
advised of the possibility of
such damages. Because some states
and countries do not allow the
exclusion for limitation of
liability for consequential
or incidental damages, the above
limitation may not apply to
you.
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Limitation on liability:
1SoundFX.com's liability shall
in NO event exceed the actual
price paid for the license.
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| Privacy
Statement |
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- When you create an account with
us, we ask you for your name,
email address, postal address
and telephone number. None of
this information will be shared
with any other company, under
any circumstances.
- The postal address and phone
numbers are only asked so that
we can get in touch with you by
alternative methods should there
be a problem with your order or
file delivery, and we can't get
hold of you by email. We will
not call you to try to sell you
something, or send any promotional
/ sales material to your postal
address.
- We use the services of third-party
payment providers Paypal
and RBS Worldpay
to process payments on our behalf.
We here at 1Soundfx.com do not
get to see any credit card numbers
or any other sensitive information.
We only get to see who has paid,
and how much. Your credit card
details are processed by completely
automated payment routines on
Paypal or RBS Worldpay Secure
Server and no credit card numbers
or any other sensitive information
is made available to us.
- When you are submitting payment
through either Paypal or RBS Worldpay,
you are doing so subject to the
privacy terms of that company.
You may see the Paypal privacy
statement here,
and the RBS Worldpay privacy statement
here.
- We may from time to time email
our registered users with important
information about new product
releases or special offers, however
we do try to keep this to a minimum
and we will never email you more
often than 3 times per year.
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| Customer
testimonials (Unsolicited) |
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- "Your sound files AND
your service are exceptional.
To be honest, given the low cost
of your files, I was a little
dubious ordering. I could not
have been more wrong. The tracks
are all top quality and very obviously
professionally engineered. Then
when I had a (user created) challenge,
you went way beyond the call of
duty to assist. Thank you and
I wish you the success you deserve."
- David Wilks, tradersinspiration.com
- "I came across your
sites Shockwave-Sound.com and
1SoundFX.com while researching
sounds for my iPhone applications.
The excellent selection of original
sounds (and the very affordable
prices) are both great for me
as an independent developer."
- David R., Surrealpath.com
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